Business Technical Support
Custom designed solutions
The Technical Support
Specialized that you need!
Get a free month of our Implant and OnDemand services and leave your technical problems behind.
Your go-to contact point, where a dedicated team of engineers is ready to promptly resolve and track your requests. We ensure issues are handled efficiently, in line with agreed service levels.
We have over 100 field engineers who travel to retail locations, offices, and warehouses to perform preventive and corrective maintenance, installations, deliveries, and equipment repairs.
We provide engineers skilled in support, infrastructure, databases, and software development, stationed at your offices for a specified period or on designated days each week.
Your go-to contact point, where a dedicated team of engineers is ready to promptly resolve and track your requests. We ensure issues are handled efficiently, in line with agreed service levels.
We have over 100 field engineers who travel to retail locations, offices, and warehouses to perform preventive and corrective maintenance, installations, deliveries, and equipment repairs.
We provide engineers skilled in support, infrastructure, databases, and software development, stationed at your offices for a specified period or on designated days each week.
Greater efficiency and
cost effectiveness
Technical support for companies
At Fermar Tech we understand the demands and challenges that companies face in the digital world. We are a company specialized in computer technical support with a clear focus: to be your systems department to boost the efficiency and performance of your company. We invite you to discover how our IT solutions can transform your company and take it to the next level.
Sectors we promote
We offer comprehensive support that covers all your company's needs. Our services cover key areas such as users, hardware, software, computer networks, servers and data backup. At Fermar we make sure that your infrastructure is in optimal conditions, regardless of your sector . Discover how we can help you achieve your business goals and objectives.
We optimize your industrial and storage operations. Our team of experts provides IT support to users in industrial plants and warehouses. We keep your equipment, networks and systems in perfect working order to ensure the continuity of your processes.
We provide specialized support to restaurants, pharmacies, self-service stores and their corporate offices. From VPN, CCTV and cabling configuration. We carry out preventive and corrective maintenance to guarantee the uninterrupted operation of your systems.
We manage your queries to provide you with immediate solutions and improve your operational and administrative processes by optimizing your operations within your office. We provide you with personalized assistance for your computer equipment, software and systems.
Implant Support
Our team of highly trained engineers offers you 24/7 support to ensure greater efficiency and quick resolution of your technical problems. With our IT consulting we adjust our procedures to your SLA agreements and service windows, to provide you with personalized support according to your specific needs.
- ITIL procedure
- Weekly reports
- Staff supervtsion
- Remote Help Desk
- Cloud ticketing system
- Flexible hours (8x5 or 24x7)
- Full-fime IT team in your offices
- ITIL procedure
- Weekly reports
- Staff supervision
- Remote Help Desk
- Cloud ücketing system
- Flexible hours (8x5 or 24x7)
- IT team in your offices and remotely
Why are we your best option?
Find in Fermar Tech the boost your business needs. Discover the exclusive benefits that we put at your disposal.
No forced contracts
Our guarantee: No forced contracts, penalties or deposits. We respect the confidentiality of your information for worry-free collaboration
ITIL procedure
We adopt the ITIL Methodology to offer you flexibility, cost reduction and an improved customer experience. Technology advances, and we with you.
Human Resources
Save on personnel selection and management, prevent labor conflicts and guarantee a more efficient workforce. More commitment, less complications.
Economic Utility
Our invoice is tax deductible. By choosing us, you minimize your tax burdens and access credits for technology and consumables. Invest wisely.
OnDemand Support
Get flexible and customized solutions that fit the needs of your organization. Our Hours Exchange gives you immediate access to a highly trained team of engineers, while our Ticket Exchange with help desk offers you continuous assistance with weekly and monthly reports . Learn about the advantages of our remote technical support services .
- Immediate availability for technical assistance
- Monthly or annual hour pool options
- Requirements attended to in a tmely manner
- Specialized engineers assigned to specific tasks
- Personalized service window, adapted to your needs
- Predefined number of monthly
- Fixed monthly payment, for greater budget control
- Detailed monthly report for a cornplete and efective summary
- Personalized service window, adapted to your needs
- Quick and timely solutions for the problems you report
Be part of something exceptional
Join the leading companies that trust in our excellent computer technical support services . Take advantage of our experience and take your business to the next level.
Technical Support Services
EXPERIENCE AND COMMITMENT
With more than ten years of experience in the industry, we have demonstrated our commitment to our clients, offering innovative and reliable solutions. Our highly qualified team and our passion for excellence set us apart. We offer 24/7 service throughout the country. We have a team of more than 60 engineers and we provide you with unlimited remote and on-site assistance, we always adapt to your budget. Our strength is in satisfying your technical support requirements.
Frequent Questions
Fermar Tech offers a wide range of technical support services, including remote and on-site assistance, 24/7 support, network and server management, hardware and software configuration, and more. Our goal is to ensure that your business runs smoothly in the technological field.
For technical support, you can contact us through our website, call us on our support phone number or send us an email or WhatsApp. We are available 24 hours a day, 7 days a week to attend to your needs.
Yes, Fermar Tech provides technical support to businesses of all sizes, from small businesses to larger corporations. We tailor our services to meet the specific needs of each client, regardless of size.
Our remote technical assistance allows you to solve problems quickly and efficiently without the need to travel. This means less downtime and a more agile response to your technological needs.
What sets us apart is our experience of more than 10 years in the field, a team of more than 60 highly qualified engineers, commitment to excellence, and the flexibility to adapt to your budget and specific needs. We strive to be your trusted partner in the world of technical support.
At Fermar Tech, we are here to answer all your questions and provide you with the support you need. If you have any other questions, do not hesitate to contact us. Our team of experts will be happy to help you and provide you with the information you need.
Greater efficiency and
cost effectiveness
Technical support for companies
At Fermar Tech we understand the demands and challenges that companies face in the digital world. We are a company specialized in computer technical support with a clear focus: to be your systems department to boost the efficiency and performance of your company. We invite you to discover how our IT solutions can transform your company and take it to the next level.
Sectors that we promote
We offer comprehensive support that covers all your company's needs. Our services cover key areas such as users, hardware, software, computer networks, servers and data backup. At Fermar we make sure that your infrastructure is in optimal conditions, regardless of your sector . Discover how we can help you achieve your business goals and objectives.
We optimize your industrial and storage operations. Our team of experts provides IT support to users in industrial plants and warehouses. We keep your equipment, networks and systems in perfect working order to ensure the continuity of your processes.
We provide specialized support to restaurants, pharmacies, self-service stores and their corporate offices. From VPN, CCTV and cabling configuration. We carry out preventive and corrective maintenance to guarantee the uninterrupted operation of your systems.
We manage your queries to provide you with immediate solutions and improve your operational and administrative processes by optimizing your operations within your office. We provide you with personalized assistance for your computer equipment, software and systems.
Implant Support
Our team of highly trained engineers offers you 24/7 support to ensure greater efficiency and quick resolution of your technical problems. With our IT consulting we adjust our procedures to your SLA agreements and service windows, to provide you with personalized support according to your specific needs.
- ITIL procedure
- Weekly reports
- Staff supervtsion
- Remote Help Desk
- Cloud ticketing system
- Flexible hours (8x5 or 24x7)
- Full-fime IT team in your offices
- ITIL procedure
- Weekly reports
- Staff supervision
- Remote Help Desk
- Cloud ücketing system
- Flexible hours (8x5 or 24x7)
- IT team in your offices and remotely
Why are we you Better option?
Find in Fermar Tech the boost your business needs. Discover the exclusive benefits that we put at your disposal.
No forced contracts
Our guarantee: No forced contracts, penalties or deposits. We respect the confidentiality of your information for worry-free collaboration
ITIL procedure
We adopt the ITIL Methodology to offer you flexibility, cost reduction and an improved customer experience. Technology advances, and we with you.
Human Resources
Save on personnel selection and management, prevent labor conflicts and guarantee a more efficient workforce. More commitment, less complications.
Economic Utility
Our invoice is tax deductible. By choosing us, you minimize your tax burdens and access credits for technology and consumables. Invest wisely.
OnDemand Support
Get flexible and customized solutions that fit the needs of your organization. Our Hours Exchange gives you immediate access to a highly trained team of engineers, while our Ticket Exchange with help desk offers you continuous assistance with weekly and monthly reports . Learn about the advantages of our remote technical support services .
- Immediate availability for technical assistance
- Monthly or annual hour pool options
- Requirements attended to in a tmely manner
- Specialized engineers assigned to specific tasks
- Personalized service window, adapted to your needs
- Predefined number of monthly
- Fixed monthly payment, for greater budget control
- Detailed monthly report for a cornplete and efective summary
- Personalized service window, adapted to your needs
- Quick and timely solutions for the problems you report
Say goodbye to your problems of Technical support!
Do you want to increase the efficiency and profitability of your company?
Get a free trial of our Remote and Onsite Support. Get started now and take your business to the next level.
It is part of something exceptional
Join the leading companies that trust in our excellent computer technical support services . Take advantage of our experience and take your business to the next level.
Technical Support Services
EXPERIENCE AND COMMITMENT
With more than ten years of experience in the industry, we have demonstrated our commitment to our clients, offering innovative and reliable solutions. Our highly qualified team and our passion for excellence set us apart. We offer 24/7 service throughout the country. We have a team of more than 60 engineers and we provide you with unlimited remote and on-site assistance, we always adapt to your budget. Our strength is in satisfying your technical support requirements.
Frequent Questions
Fermar Tech offers a wide range of technical support services, including remote and on-site assistance, 24/7 support, network and server management, hardware and software configuration, and more. Our goal is to ensure that your business runs smoothly in the technological field.
For technical support, you can contact us through our website, call us on our support phone number or send us an email or WhatsApp. We are available 24 hours a day, 7 days a week to attend to your needs.
Yes, Fermar Tech provides technical support to businesses of all sizes, from small businesses to larger corporations. We tailor our services to meet the specific needs of each client, regardless of size.
Our remote technical assistance allows you to solve problems quickly and efficiently without the need to travel. This means less downtime and a more agile response to your technological needs.
What sets us apart is our experience of more than 10 years in the field, a team of more than 60 highly qualified engineers, commitment to excellence, and the flexibility to adapt to your budget and specific needs. We strive to be your trusted partner in the world of technical support.
At Fermar Tech, we are here to answer all your questions and provide you with the support you need. If you have any other questions, do not hesitate to contact us. Our team of experts will be happy to help you and provide you with the information you need.
